Support

Self Serve

» FAQ

» Documentation

Assisted

» Support System

» Email

» Contact us

Premium

» Hotline

» On site

Support Center

StepStream offers a wide range of support options for our software backed by our expert team and commitment to outstanding service. Support comes in different flavours: Self Serve, Assisted and Premium.

Self Serve Support

Self serve support is available at this website.

  • FAQ
 Coming soon: Here you find FAQs covering the most frequent encountered queries.
Coming soon: The best place to look first for answers is the product documentation.

Assisted Support

Assisted support is available for our registered users.

Browse our issue tracking system to report bugs, vote for enhancements and watch the latest development progress.
Send email to support@stepstream.com and find out about our outstanding response times.
Need to contact us about a non technical problem ?

Premium Support

Premium support is available to our customers with maintenance agreement only.

  • Hotline
 Speak directly with our developers or associated partners.
  • On site
 Involve a consultant directly at your site.

Questions ? Ready to purchase ? To contact a StepStream sales representative, please email to sales@stepstream.com.

Copyright © 2004-2005 StepStream GmbH. All rights reserved. Contact us.